The terms we work under.

1. Who these terms are between

These terms apply between Everlasting Group Limited, trading as EverGrant ("we", "us", "EverGrant"), and the organisation that engages us ("you", "your organisation").

They apply from the point your organisation is accepted into EverGrant and confirms it wishes to proceed. Where we have signed a separate engagement agreement with you, that agreement takes precedence over anything on this page that conflicts with it.

2. What we do

We are grant funding specialists. Working with you, we:

• Assess your organisation against the funders we track across Aotearoa New Zealand and Australia
• Build a shortlist of the funders you are genuinely placed to win, and explain our reasoning
• Draft the applications for the funders you approve
• Submit them once you have approved the final wording
• Track outcomes and, where a grant is awarded, help you meet the funder's accountability reporting

We are not lawyers, accountants or licensed financial advisers, and nothing we provide is legal, tax, audit or investment advice. Where a funding matter has legal or tax consequences for your organisation, please take your own advice.

3. How the engagement works

The process is deliberately simple, and you hold the decision at every gate:

• You apply. You complete our onboarding form. This costs nothing.
• We assess. We review your organisation and tell you honestly whether we can help. If we cannot, we will say so and there is no charge.
• We shortlist. We build a list of funders matched to your work and send it to you.
• You approve the shortlist. We do not start writing until you have.
• We draft. We prepare each application and send it to you in full.
• You approve the application. Nothing is submitted to any funder without your written approval of the final version.
• We submit, and we follow up. We track the outcome and handle the reporting where a grant is awarded.

4. Our fee

We charge a success fee, calculated as a percentage of each grant your organisation is awarded on an application we prepared. The rate depends on the size of that grant:

The rate is set by the amount of each individual grant, not by your total funding for the year. Larger grants attract a lower rate, so the more successful you are, the less proportionally you pay us.

The detail:

• Partial funding. If a funder awards less than you asked for, the fee is calculated on the amount actually awarded.
• Multi-year or staged grants. Where funding is paid to you in instalments, we invoice on each instalment as you receive it, at the rate set by the total value of the grant.
• Declined or withdrawn applications. There is no fee. Ever.
• Funding you secure yourself. If your organisation wins funding from an application we had no part in preparing, we do not charge for it.
• Non-cash support. In-kind grants, donated goods, discounted services and similar are not charged for unless we have agreed otherwise with you in writing beforehand.
• GST. GST is added where it applies. Our invoices show it separately.
• Payment terms. Invoices are payable within 14 days of issue.

We do not ask funders to pay us, and we do not ask you to build our fee into a grant application without the funder's knowledge. Our fee is paid by your organisation from its own unrestricted funds. If a funder's conditions prohibit their grant being used to pay a third party such as us, that restriction is respected in full.

5. Our guarantee

If the first application we submit for your organisation is unsuccessful, there is nothing to pay for that work. No invoice is raised, no fee accrues, and no debt exists.

This is not a credit note or a deferral. It simply means the risk of that first application sits with us, not with you.

The guarantee applies to the work we do. It does not extend to any fee a funder charges you directly, or to costs you choose to incur yourself, such as an audit or a translation.

6. What we ask of you

• Accurate information. Funding applications rely on what you tell us. Please make sure the information and documents you give us are true, current and complete. We are not responsible for an application declined because of information supplied to us that was inaccurate.
• Timely approvals. Funders have hard closing dates. Where we send you a shortlist or a draft for approval, please respond in time for us to submit. We cannot be responsible for a missed round where approval did not arrive in time.
• Tell us about other applications. If your organisation is applying to a funder independently, or has another adviser doing so, let us know. Most funders limit you to one live application, and a duplicate can get both declined.
• Tell us when funding arrives. Funders do not always copy us in. Please let us know when a grant is approved and when the money lands.
• Meet the funder's conditions. Grants come with obligations about how money is spent and reported. Those obligations sit with your organisation. We will help you meet them, but we cannot meet them for you.

7. What we cannot promise

We cannot promise that any application will succeed. Funding decisions belong entirely to funders, who weigh factors we do not control, including how much money they have in a given round, how many others apply, and their own shifting priorities.

What we do promise is that we will not put your organisation forward for funding we do not believe you have a real chance of winning, and that we will tell you honestly when we think an application is not worth making.

8. Working with more than one organisation

We work with a number of organisations, and some will apply to the same funders as you. That is unavoidable in a country this size, and it is not in itself a conflict.

What we commit to is this: we will never use your information for another client's benefit, we will never share your application with another organisation, and where two of our clients would be in direct competition for the same grant round for the same purpose, we will tell you both before either application is prepared.

9. Your information

How we collect, store, share and delete your information is set out in our privacy policy, which forms part of these terms. In short: we share your information with funders only in applications you have approved, we never sell it, and you can ask to see, correct or delete it at any time.

10. Our work belongs to you

Once our fee for a grant has been paid, the applications we write for you are yours to keep, reuse and adapt as you see fit. We retain a copy for our records and for the reporting obligations described in our privacy policy.

We would love to mention that we worked with you, but we will not name your organisation, describe your work or quote you in any public material without asking you first and getting your agreement.

11. Ending the engagement

Either of us can end the engagement at any time by telling the other in writing. There is no notice period and no exit fee.

If an application we prepared has already been submitted when the engagement ends, and it is subsequently successful, our fee still applies to that grant. This covers applications submitted while we were working together and decided within six months of the engagement ending. Beyond six months, no fee applies.

Where we have raised an invoice for funding you have already received, that invoice remains payable.

12. Liability

We will carry out our work with reasonable care and skill. To the extent the law allows, our total liability to your organisation for any claim connected with our services is limited to the fees you have paid us in the twelve months before the claim arose, and we are not liable for indirect or consequential loss, including grant funding you did not receive.

Nothing in these terms limits any right your organisation has under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 that cannot lawfully be limited.

13. Changes to these terms

We may update these terms. If we do, we will change the date at the top of this page. Where a change materially affects an organisation we are already working with, we will tell you directly and it will not apply to work already underway without your agreement.

14. Law and disputes

These terms are governed by New Zealand law, and the New Zealand courts have jurisdiction.

If something goes wrong, please talk to us first at hello@evergrant.co.nz. We would far rather resolve a problem directly than have it escalate. If we cannot resolve it between us, we will both attempt mediation before either of us starts court proceedings.